DO YOU OFFER FREE SHIPPING?
Coming soon with our Premium Subscription Membership! In the meantime, the more you shop the more you save!
This applies for retail customers.
DO YOU SHIP INTERNATIONALLY?
We've temporarily paused all international shipments so we can ensure we're compliant with the new rules post Brexit.
WHAT ARE YOUR SHIPPING OPTIONS?
Depending on what country you are in, we have standard and sometimes express shipping.
We offer free standard shipping for orders above £44 and this applies for retail customers only with the order going to one address.
HOW LONG DOES SHIPPING USUALLY TAKE?
For orders placed before 12 noon:
Express : 2-3 business days
Standard: 3-5 business days
Please note these time frames apply to UK mainland only, offshore UK and international locations shipping can take a little longer. Full tracking information will be provided once we have packed your order if you have selected a tracked service.
WHAT ABOUT DUTIES AND CUSTOMS FEES?
Some countries charge import duties or other quite random fees. We don’t have control over this and have no idea what the government will or won’t decide to charge ¯\_(ツ)_/¯ We understand how annoying this is and as shoppers, we hate this too.
SPEAKING OF WHICH, WHERE IS MY STUFF COMING FROM?
All orders will be shipped from London!
HOW ABOUT SHIPPING CONFIRMATION?
As soon as we’ve shipped out your items, you’ll get an email with all the info. For items shipped within the UK, you'll get a confirmation email when we've ship out your items. You'll also get a tracking number for you to track your order the whole way.